Returns & Exchanges
At STORROR, we want you to be fully satisfied with your parkour gear, which is why we offer a 30-day return policy for items in their original, unworn condition. If your order isn't the right fit for your training, we make the exchange and refund process as seamless as possible.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Gear
Place the items in their original packaging with all tags attached, ensuring the products are clean and free of any gym or outdoor debris.
Ship It Back
Print your generated shipping label and drop the package off at your nearest authorized carrier location.
Receive Refund or Exchange
Once our team inspects the returned gear, we will process your refund to the original payment method or ship out your requested exchange size within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing